PRIVACY POLICY

Last updated April 16, 2025

Welcome to InwardBound.ca. This Privacy Policy applies to information Inward Bound Psychology may collect, use, or disclose about you, through your use of this website, www.inwardbound.ca, including the contact form.

The Website may include links to third-party websites, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy DOES NOT apply to information we collect offline or through any other means, including on any other social media or third-party website.

Reading this Privacy Notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, you may choose not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy.

Information We Collect from You

Contact Information. We collect your contact information, such as your name, phone number, email address, and any other information you provide when you fill out our online forms. We use your contact information to respond to your questions and communicate with you. We may also use your contact information for marketing purposes, such as when you sign up for newsletters, other marketing emails, or direct mail. You can opt out of our marketing communications at any time by unsubscribing or contacting us at info@inwardbound.ca.

Sensitive Information. We do not collect or process sensitive information through the website.

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, your general location, browser type, and settings and information about your activity on the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings). We use this log and usage information to identify how our Website is being used so we can optimize it for the types of connections, browsers, and devices being used. This information is not used to market or send promotions at an individual user level.

Cookies and Tracking Information. Our website uses cookies. Cookies are small data files placed on your computer or mobile device when you visit a website. Your web browser lets you manage cookies through its “settings” or “options” menus. You can change your browser settings to display a warning before accepting a cookie or to refuse all cookies other than essential cookies required for the functioning of the Services. You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout. You can also delete cookies at any time; however, please note that certain cookies must remain to use certain portions of the Services. We also use web beacons, tiny graphic objects embedded in a web page or an email, allowing us to determine if a user has viewed the web page or email.

We use cookies and web beacons:

• To learn about the use of our website, such as user traffic patterns and the effectiveness of our navigational structure

• To gauge the effectiveness of certain communications or marketing campaigns to clinics

Our Cookie Notice provides specific information about how we use such technologies and how you can refuse certain cookies.

Sharing your Information

We do not sell or distribute personal information to third parties for their own commercial or marketing purposes. We will only share personal information we collect in the following circumstances:

Vendors, Consultants, and other Third-Party Service Providers. To operate our business and Website, we may need to share a limited amount of information with third-party providers who perform services for us or on our behalf and require access to such information to do that work.

Some of the areas where we use third-party suppliers and service providers include:

·       Website development and analytics

·       Digital Advertising

·       Website Hosting

·       Admin and communication tools

Storage Period

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Most cookies expire in 14 months or less.

Security

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

Your Rights

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided below.

Cookies and similar technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

Policy Updates

We may update this Privacy Notice from time to time. An updated 'Revised' date at the top of this Privacy Notice will indicate the updated version. If we make material changes to this Privacy Notice, we may notify you by prominently posting a notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this notice, you may email us at info@inwardbound.ca or contact us by mail at:

Inward Bound Psychology
#203, 136 17 Ave NE
Calgary AB, T2E1L6