Frequently Asked Questions

We pride ourselves on clear and authentic communication. On this page, we’ve tried to anticipate and answer your questions.

Fees, Payment, & Insurance

  • Sessions are typically billed at $235 per hour, consistent with the current Psychologists’ Association of Alberta Fee Schedule.  

    Some therapists offer sliding scale options to help reduce financial barriers to accessing meaningful help. View therapist profiles on our Team page. Therapists who offer sliding scale options will list it as “Additional Info” below their bio.

  • We accept payment by credit card and e-transfer. Payment is due at the end of each session.

  • Our therapists are all registered health professionals. Insurance plans commonly provide some coverage for services provided by registered psychologists and registered social workers, but each plan is different. Please look at your therapist’s profile to learn more about their credentials and review your insurance plan to confirm what coverage you may have and what limitations apply.

    We do not offer direct billing through insurance. We’ll provide a payment receipt, which you can submit to your insurance company if you have coverage.

  • We require 24-hour notice for cancellations. If insufficient notice is provided, you will be required to pay the full session fee except in extenuating circumstances.

Counselling Sessions

  • Each therapist will have a slightly different approach to first appointments. Generally, you can expect your first appointment to focus on getting to know you and learning about what you want to accomplish in therapy. You may also start to identify plans for therapeutic options supporting your goals and begin establishing a therapeutic relationship.

    Visit our Services page to learn more about our overall approach to counselling.

  • Our skilled therapists are passionate about helping you get where you want to go, and we tailor our approach for you. The frequency and number of sessions will be a decision you and your therapist make together based on your needs, goals, and circumstances. We’ll create a plan that works for you.

  • Yes, with parental consent, minors can receive counselling. However, our team members have different populations they work with. Please check the therapist profiles on our Team page to confirm if a therapist works with children and youth.

Virtual Counselling

  • Numerous studies show that virtual counselling is as effective as in-person counselling, with comparable outcomes and satisfaction. That said, feeling at ease and building a solid therapeutic relationship is important. If you feel unsettled with virtual sessions or know that you find it more difficult to connect virtually, then in-person appointments may be a better option for you.

  • All technology has risks, but Inward Bound Psychology uses secure platforms (Zoom and Jane) and additional mitigation strategies to significantly reduce those risks. Your therapist can tell you more about what measures protect your confidentiality and security.

  • Convenience and comfort are the biggest benefits. You can attend your appointment from a location that feels comfortable and safe for you. Some clients appreciate that they can avoid traffic, bad weather, parking, or any other stressors. People in relationships can attend a joint session even when one is away, or both cannot meet at the office or in the same space. Virtual sessions mean you can even access support from Inward Bound Psychology when you live elsewhere in Alberta.

Some Therapeutic Approaches

  • EMDR is an evidence-based treatment approach that was originally developed to treat PTSD. However, over time, it has proven to be highly effective in addressing a range of issues, including challenges with emotional regulation, adverse reactions related to historical events and relationships, and anxieties and phobias. It can also help strengthen emotional resources such as confidence and self-esteem and be used for performance enhancement in sports or other competitive contexts. For more information, visit the EMDR International Association website www.emdria.org/about-emdr-therapy.

  • Somatic-based therapies focus on the connection between mental wellness and experiences in the body. When we have adverse experiences, our bodies often hold onto these in different forms of discomfort, activation, or disconnection. These physical sensations can be clues to unresolved emotional or psychological issues. They can often keep us stuck in maladaptive patterns of being with ourselves or the broader world. Traditional talk therapy focuses on verbalizing feelings, but somatic therapy goes further by helping people become attuned to the physical sensations in their bodies and work to make changes at the source of where they are stuck.

  • Modalities that fall under the umbrella of experiential therapy focus on helping people address challenges through direct experience rather than talking about them. It encourages clients to actively engage in the present moment, using techniques that may involve activities such as art, sand tray, movement, and role-playing to explore and release emotions that may be difficult to articulate. Experiential therapy aims to create a safe space for clients to connect with their internal experiences. The approach can be less daunting and help clients access the thoughts, feelings, and sensations attached to different experiences in a way that can lead to increased insight and healing.

Do you have more questions?

You’ll find more information about Inward Bound Psychology on the website. Learn more about the members of Our Team, Services and approach to therapy, or about Our Space.

You can also use the email address or contact form at the bottom of this page to connect with us if you’re having trouble finding an answer to your questions.

Do you have questions about yourself and how to work toward your goals?

We can help you uncover your answers.